SA wellness is devoted to enhancing the security and quality of patient care and attaining the patient outcomes that are best feasible.

The protection Learning System is a software that allows all SA wellness solutions to record, manage, research and analyse client and worker incidents along with consumer feedback. It can be utilized for shooting information on safety solutions and also to record formal notifications like those for coronial issues or medical malpractice.

The objective of each of the SLS modules, and which legislation they relate to, is described within the table of Key SLS Modules (PDF 92KB).

Any employee having an SA Health HAD login can record an event into SLS.

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Great things about SLS for the buyer and SA wellness solutions

Great things about SLS for the customer and SA wellness services includes:

• It facilitates good governance that is clinical supplying an individual system across SA wellness that manages incidents, customer feedback and notifications.

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• SLS has helped embed a tradition of security and quality in to the day-to-day routines of all SA wellness employees whilst the findings for the review or research of occasions in SLS provides an easy method through which lessons that are valuable be learnt and high high quality improvements identified.
• The machine is used to examine styles in reported activities and determine certain areas for enhancement at both a state-wide and regional Health system degree (LHN).
• Whenever along with information off their systems into the LHN Analytics and Reporting provider (LARS) and QIP Hub, SLS permits all staff to observe how SA health insurance and their own health unit compare from the National protection and Quality Service guidelines (as well as state that is various performance indicators).
• It can help to tell employees and also the public by assisting the yearly book of this Southern Australian individual protection Report. This report also incorporates a summary of a few of the quality enhancement initiatives which have been implemented, some being the outcome of styles which were identified from SLS data.
• Through the introduction of SLS this year we are able to see a marked improvement when you look at the reporting of incidents to the operational system from 32,696 reported for 2011/2012 in contrast to 61023 reported in 2017-2018. More to the point, we could see a general lowering of incidents with harm which are down 57% from 2011/2012. Which means since its inception our company is now catching more dangers and near misses which provide us with all the information to stop those from reoccurring or getting more severe.

Utilizing SLS

Staff use SLS in many ways dependent on their part and duties. You will find guides and training to aid users whom:

• Are recording an event or near skip into SLS (notifiers)
• Have actually obligation for breakdown of reported incidents (supervisors or supervisors will be needing user/login access)
• Have actually obligation to produce reports and make use of them for quality enhancement and monitoring styles.

Some SLS data is additionally presented regarding the QIP Hub.

SLS features range modules for various purposes and kinds of incidents. Each has information and resources to help users.

Patient incidents in SLS. Perform Health Protection incidents in SLS

Every person providing solutions on behalf of SA Health must record all client associated incidents, including near misses, into SLS. All incidents reported into SLS are evaluated and severe incidents undergo more investigation that is detailed.

Work Health and protection (WHS) reporting into SLS ensures a standardised procedure to adhere to appropriate needs and also to offer data to guide future risk control and WHS avoidance programs.

Information in WHS event reports on SLS is governed by the ongoing work Health and protection Act 2012 (SA)

All employees ought to report Perform Health and protection incidents including:

• Dangers, such as for instance gear faults, environmental facets
• Incidents without any harm
• Incidents with damage or damage, including physical damage or psychological anxiety

Security incidents in SLS

A protection event is any occasion or situation that led to an ask for crisis or security attendance that is non-emergency. These generally include whenever some of the crisis Codes are known as.

The reporting and report on both crisis and non-emergency protection incidents to SLS will subscribe to increasing safety for clients, employees and site site site visitors.

You can find legislative as well as other demands to help keep documents of whenever these incidents occur.

Customer feedback in SLS

Consumer feedback (including complaints, compliments, advice and suggestions) are recorded and handled in SLS to push enhancement within the quality of medical care solutions provided and enable the recognition of styles and danger. In addition it allows wellness solutions to make sure that these are typically responding in a prompt way to the issues regarding the customers.

Notifications in SLS

A mechanism is provided by the Notifications module for nominated SA wellness supervisors to record factual statements about notifiable incidents. These generally include fatalities (under needs associated with the Coroners Act 2003), prospective malpractice that is medical alleged sexual attack or misconduct incidents.

Coroners and Medical Malpractice notifications are evaluated by SA Health’s Legal Governance and Insurance solutions device (ISU) and referred on to SAICORP as needed.

These notifications try not to add those needed by SafeWork or Public Health notifications.

SLS support

Finding SLS on your desktop

To locate SLS on your own SA wellness computer, click Start – All Programs – business programs – SAH Applications – protection Learning System